Information System Audit
Objectives: To safeguard assets, maintain data integrity for automated data processing audit and computer audit, information system audit is needed. IT audit mainly focuses on efficiency and security, protects development process, IT governance system to be installed, as expected. IT Audit examines systems in place to evaluate organization’s ability to protect its information assets and […]
IT Security and Fraud Prevention
Objectives: Fraud prevention is an increasingly important issue, particularly for organizations with an online presence. In fact, cybercrime is big and getting bigger every day. Some do it out of fun, some for showing their cyber mite to embarrass hacked agency, some for making financial gain. So, in any case organizations must equip themselves to […]
Customer Relationship Management in Banks
Objectives: To improve the skills of the participants on concept and different issues of customer relationship management. To make the trainees understand how to use customer information to develop customized product and services. To enhance the knowledge of the trainees regarding relationship marketing. Target group: Senior Officer and above. Contents: Basic Concept of CRM CRM Strategy […]
Credit Appraisal and Management
Objectives: To improve the knowledge of the participants on credit policies, guidelines, regulations, investigation and borrower selection. To make the trainees understand about credit appraisal techniques, disbursement procedures, risk management and loan pricing mechanism. To develop the skills of the trainees regarding credit monitoring, supervision and recovery techniques. Target group: Senior Officer and above. Contents: […]
Asset-Liability Management in Banks
Objectives: To enhance the skills of the participants on policies, techniques and strategies of assets and liabilities of banks. To make the trainees understand about the risks arising from the dealing of assets and liabilities of banks. Target group: Senior Officer and above. Contents: Basic Concept of Assets and Liabilities of a Bank ALM Policy, […]
Roles and Responsibilities of Branch Managers
Course objective: Branch Managers play the most important roles at the field level of any MFI. While the Branch managers are responsible for day-to-day directing all operational aspects including disbursement and recovery; they are also responsible for documentation and record keeping of loans, customer service, human resources, administration and compliance of rules, regulations and guidelines […]
Roles and Responsibilities of Field Officers
Course objective: Field Officers play very important roles at the field level of any MFI. The FOs are responsible for all day-to-day field all operational aspects including loan appraisal and recovery; they are also responsible for documentation and record keeping of loans, customer service and compliance of rules, regulations and guidelines of MRA, PKSF. In […]
Overall Management of Microfinance
Course objective: This course for MFIs will provide participants with an understanding of the overall management regimes and tools used by MFIs, what they mean, and how they can be used to keep track and manage of an institution’s financial performance over time. Course audience: Management and officers of micro-finance institutions, finance managers and credit […]